Healthcare is ridiculously complicated.

Get the skills you need to navigate it.

The Healthcare Navigation Project is an active-learning model that gives you street-smart, transferable skills so you are prepared before a medical crisis hits, instead of after, when it’s too late.

Looking to bring these skills to your organization?
Learn more about booking Lauren Kopsick for speaking engagements or interactive workshops here.

We Empower People

  • Interprofessional healthcare team of doctors and nurses participating in an active-learning CME/CE workshop using sticky notes on a glass board.

    Healthcare Professionals

    Accredited CME/CE for Care Teams

    Most patients leave appointments overwhelmed and unsure what to do next. Our hands-on, seven-session interprofessional continuing education series trains frontline clinicians, nurses, and allied health professionals in practical patient coaching. You will earn CME/CE credits while building tools that improve patient self-advocacy and care follow-through. (Jointly provided with the Weitzman Institute.)

  • High school and college students preparing for youth health literacy and adult healthcare transition.

    Youth & Young Adult

    Real-World Workshops for Students

    Moving from a pediatrician to an adult doctor shouldn't mean figuring out the medical system during an emergency. Our interactive youth health literacy workshops prepare high school and college students for the pediatric to adult care transition. Through real-life scenarios, young adults practice choosing doctors, talking to pharmacists, and finding trusted mental health resources before they are on their own.

  • Employees participating in an interactive workplace health literacy and benefits education workshop.

    Employees & Workplaces

    Health Literacy & Wellness Training

    Giving employees health insurance isn't the same as teaching them how to actually use healthcare. Our interactive workplace health literacy workshops build the communication and self-advocacy skills your team needs to navigate doctors, pharmacies, mental health, and hospital care—reducing stress and boosting workplace wellness for employees and those in their care.

Get street smart.

Learn how to actually use your healthcare before, instead of after when it’s too late.

“Informative, interactive & relevant.”
— Participants, Norwalk, Connecticut
“As a school social worker, I’m well aware of the struggles adolescents face in our challenging healthcare system. Many do not have, or are even aware of the skills they will need. This program changed that for them! ”
— Samantha Yurman, Social Worker, P-TECH
“As a healthcare provider, I now have new skills to offer my patients to give them confidence as they prepare to navigate the healthcare system on their own.”
— Kris Edwards, RN, Yale Student Pediatric Nurse Practitioner